Certified UX audit: boost performance and enhance UX
Rocket your website's performance with our certified UX audit service. Our experienced professionals will analyse your website, providing expert recommendations to optimise user experience and improve overall performance.
Expert Recommendations
Benefit from our professionals' extensive experience as they offer actionable insights to enhance UX and address usability issues.
Certified Professionals
Trust your audit to our certified experts, who understand user behaviour and industry best practices.
Actionable Insights
Receive practical recommendations to improve website performance and achieve your business goals.
Comprehensive Analysis
We conduct a thorough review of your website, identifying and addressing any issues affecting user experience.
Elevate your website's performance and UX today. Schedule an audit and unlock your full potential.
Where experience matters
Gain an invaluable understanding of how your customers use, feel about, and interact with your product with Fourmeta's comprehensive UX audit service. Our team of certified professionals is dedicated to helping you enhance user experience and maximise your digital potential.
By providing an interactive and positive customer experience, you increase the likelihood of conversions, sales, and customer satisfaction. That's where Fourmeta steps in with our UX Audit service.
Enhance user experience and maximise your digital potential
Is it time for a UX Audit?
There are a few signs that may indicate that your website or product needs a UX audit.
Your website is dated.
If your website looks like it was designed in the early 2000s, it's probably time for an update. A UX audit can help you identify outdated design elements and make recommendations for improvement.
You're in the early stages of a website/product redesign.
A UX audit can help you ensure that your redesign is user-friendly and meets the needs of your users.
Your bounce rate is unusually high.
A high bounce rate means that people are leaving your website after only viewing one page. A UX audit can help you identify why people are bouncing and make recommendations for improvement.
Your website or product conversions are low.
If you're not getting as many conversions as you'd like, a UX audit can help you identify usability issues that may be preventing people from converting.
Sales through your website/product have either become flat or worse still, have started to fall.
If your sales have been declining, a UX audit can help you identify usability issues that may be causing people to abandon their carts or not make a purchase.
You launched an MVP but require a second opinion on usability or the general user experience.
If you've launched a minimum viable product (MVP) and you're not sure if it's user-friendly, a UX audit can help you get feedback from real users and make recommendations for improvement.
If you're seeing any of these signs, it's a good idea to schedule a UX audit. Our team will identify usability issues and make recommendations for improvement, so that you can create a website or product that your users love to use.
Book a free discovery call with one of our certified experts today to see how we can help you drastically improve your user experience.
Key deliverables of our UX audit service
Screen-by-Screen Analysis
We conduct a comprehensive evaluation of each screen's design, usability, and functionality, uncovering strengths and areas for improvement to enhance the user experience.
Stakeholder Interviews
Gain valuable insights from key project stakeholders, bringing diverse perspectives on the overall user experience and product goals, shaping the direction of your UX improvements.
First Impression Screen Recording
Capture user interactions in recorded sessions to reveal initial user experiences. This valuable feedback allows for targeted enhancements that captivate users from the moment they engage with your product.
Product Opportunity Summary
Receive a concise summary outlining potential high ROI quick wins or larger-scale product opportunities. This valuable guidance helps shape your product roadmap, ensuring strategic improvements.
Heatmap and Session Recording Analysis
We analyse heatmaps and session recordings to gain deep insights into user behaviour. By understanding how users engage with your product, we can optimise engagement and conversion through informed design decisions.
Unmoderated User Testing
When applicable, we conduct user testing sessions to gather direct feedback and generate data for identifying usability issues and optimising key user flows. This user-centric approach ensures your product meets user expectations.
Competitor Analysis
Get a thorough evaluation of competing products, identifying their strengths and weaknesses. This analysis helps you effectively position your product in the market, leveraging your unique advantages.
Looking for More?
We understand that each project is unique. If you require additional deliverables or specific customization, we can tailor our UX audit service to meet your specific needs. Get in touch with us today to schedule a call and learn more about how our services can benefit your business.
Option 01 — Comprehensive UX Audit Package
Comprehensive UX Audit Package
Our comprehensive UX audit package is designed to provide you with a deep understanding of your user experience. This package includes a full suite of services, including:
Core UX review teardown and opportunity analysis: We will conduct a thorough analysis of your website's or product's user experience, identifying usability issues and opportunities for improvement.
01
Unmoderated user testing: We will recruit real users to test your website or product and provide feedback on their experience.
02
Heatmap and session recording analysis: We will analyse heatmaps and session recordings to identify areas of your website or product that are being used (or not used) effectively.
03
High-level competitor UX review: We will compare your website or product to the competition to identify areas where you can improve.
04
1-2 design concepts: We will create 1-2 design concepts that highlight quick wins for your website or product.
05
Timeline
The comprehensive UX audit package typically takes 4 weeks to complete. The timeline is as follows:
Benefits
The comprehensive UX audit package offers a number of benefits, including:
A deep understanding of your user experience
Actionable insights and design concepts
A roadmap for improvement
Increased user satisfaction
Improved conversion rates
If you are looking for a comprehensive and thorough evaluation of your user experience, then our comprehensive UX audit package is the right choice for you.
Contact us today to learn more and to schedule a free consultation.
Option 02 — Streamlined UX Audit Package
Streamlined UX Audit Package
Our streamlined UX audit package is designed to help you evaluate and improve your user experience in a focused and efficient way.
UX review teardown: We will conduct a thorough analysis of your website or product's user experience, identifying usability issues and opportunities for improvement.
01
Opportunity analysis: We will prioritise the usability issues we identify and develop a plan for improvement.
02
1-2 wireframe design concepts: We will create 1-2 wireframe design concepts that highlight quick wins for your website or product.
03
Timeline
The streamlined UX audit package typically takes 3 weeks to complete.
Benefits
The streamlined UX audit package offers a number of benefits:
A focused and efficient approach to evaluating and improving your user experience
Valuable insights and practical design concepts
A roadmap for improvement
Increased user satisfaction
Improved conversion rates
If you are looking for a streamlined and cost-effective way to evaluate and improve your user experience, then our streamlined UX audit package is the right choice for you.
Contact us today to learn more and to schedule a free consultation.
Please note that user research and competitor analysis are not included in this package. However, we can offer these services as add-ons if you would like.
Frequently Asked Questions
Why should I invest in a UX audit?
A UX audit helps you gain valuable insights into your digital product's user experience. It allows you to uncover usability issues, optimise user flows, improve conversion rates, and ultimately enhance customer satisfaction. By investing in a UX audit, you can make informed decisions to drive meaningful improvements and stay ahead of the competition.
How long does a UX audit typically take?
The duration of a UX audit depends on the scope and complexity of the project. A comprehensive UX audit can range from a few weeks to several months, considering factors such as the size of the website or application, the depth of analysis required, and the availability of user research. The timeline can be discussed and tailored to your specific needs during the planning phase.
Who will conduct the UX audit?
At Fourmeta, our UX audits are conducted by certified professionals with extensive experience in the field. Our team consists of UX experts, researchers, and designers who have a deep understanding of user behaviour, industry best practices, and the latest UX trends. Rest assured that your UX audit will be carried out by skilled professionals who are dedicated to delivering actionable insights and recommendations.
How can I implement the recommendations from the UX audit?
Implementing the recommendations from a UX audit depends on the nature of the findings and your development resources. It may involve collaborating with your in-house development team or partnering with a UX design agency like Fourmeta to execute the proposed improvements. We offer ongoing support and guidance to help you implement the recommendations effectively and ensure a successful user experience transformation.
A UX audit is beneficial for a wide range of individuals and organisations involved in the design, development, and maintenance of digital products. Here are some key stakeholders who can benefit from a UX audit:
- Businesses and organisations of all sizes and industries
- Product owners and managers
- UX designers and developers
- Marketing and sales teams
- Startups and entrepreneurs
Can I conduct a UX audit for an existing product or prototype?
Absolutely! A UX audit can be conducted at any stage of a product's lifecycle, whether it is an existing live website, an application in development, or a prototype. Conducting a UX audit for an existing product allows you to uncover potential issues and make data-driven improvements. For prototypes, a UX audit can provide valuable insights before moving forward with development.
If you have any further questions or would like to discuss your specific needs, please don't hesitate to contact us. We're here to assist you in optimising your digital experiences and achieving your UX goals.
